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CCHMIS Users: Your success matters to us!

We hope you find the instructional documents and video tutorials below to be helpful.
Please feel free to email us with any questions, comments, or concerns you may have – or use one of our online forms to send us your thoughts.

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All Users

View instructional videos and documents on specific topics below.  If you’re unable to find a resource on a topic, please use our HMIS Training Request form.

CategoryTitle of ResourceDate Added/UpdatedCreated By
Data CollectionHMIS User Guide [PDF]2018.01CRHMIS
HouseholdsAdd a New Household Member To an Existing Household [PDF]2019.09CRHMIS
HouseholdsEdit Household Member Information [PDF]2019.09CRHMIS
HouseholdsAdd Another Household Member at Admission [PDF]2019.09CRHMIS
HouseholdsWorking with Household Composition [PDF]2018.03CRHMIS
DatesDates in AWARDS [PDF]2018.05CRHMIS
DatesRecording Housing Move-In Date [PDF]2018.02CRHMIS
UpdatesMoving Clients Between Beds [PDF]2017.12CRHMIS
UpdatesUpdate an Admission Record [PDF]2017.12CRHMIS
UpdatesWhere to Update Required Client Information [PDF]2017.12CRHMIS
UpdatesUpdating the Records of Discharged Clients [PDF]2018.07CRHMIS
DischargesWhat to Use instead of 'Other' as a Client Destination [PDF]2017.12CRHMIS
DischargesUndo a Discharge Record [PDF]2017.12CRHMIS
Progress NotesPrinting Progress Notes [PDF]2017.12CRHMIS
Data CollectionUniversal Data Elements - Rationales for Collection (Sept 2019) [PDF]2019.09CRHMIS
Data CollectionUniversal Data Elements - Rationales for Collection (Why do we collect this information?) [PDF]2019.06CRHMIS
Data CollectionHMIS Data Collection - The Five W's [PDF]2017.12CRHMIS
AWARDS OverviewSetting Security Details [PDF]2017.1CRHMIS
AWARDS OverviewAWARDS Menu Fly-Outs [PDF]2019.01Foothold Technology/AWARDS
Data QualityHMIS DQ: Part 1 - Why DQ Matters [PDF]2018.08CRHMIS
Data QualityHMIS DQ: Part 2 - Common Causes of Poor DQ [PDF]2018.08CRHMIS
Data QualityHMIS DQ: Part 3 - Addressing and Improving Poor DQ [PDF]2018.08CRHMIS
Data QualityHMIS DQ: Part 4 - More Ways to Improve DQ [PDF]2018.09CRHMIS
Reports AWARDS HMIS DQ Report [PDF]2018.1CRHMIS
ReportsSupervisory Tool - Service Contacts Reports [PDF]2017.1CRHMIS
ReportsBookmarking Frequently Used Reports [PDF]2017.12CRHMIS
ReportsUnderstanding the CoC APR [PDF]2017.1CRHMIS
2020JuneMonthly UpdateJune 2020 NewsletterPDF
2020MarchMonthly UpdateMarch 2020 NewsletterPDF
2020FebruaryMonthly UpdateFeb 2020 NewsletterPDF
2020JanuaryMonthly UpdateJan 2020 NewsletterPDF
2019DecemberMonthly UpdateDec 2019 NewsletterPDF
2019NovemberMonthly UpdateNov 2019 NewsletterPDF
2019OctoberMonthly UpdateOct 2019 NewsletterPDF
2019SeptemberMonthly UpdateSep 2019 NewsletterPDF
2019AugustMonthly UpdateAug 2019 NewsletterPDF
2019JulyMonthly UpdateJul 2019 NewsletterPDF
2019JuneMonthly UpdateJun 2019 NewsletterPDF
2019MayMonthly UpdateMay 2019 NewsletterPDF
2019AprilMonthly UpdateApr 2019 NewsletterPDF
2019MarchMonthly UpdateMar 2019 NewsletterPDF
2019FebruaryMonthly UpdateFeb 2019 NewsletterPDF
2019JanuaryMonthly UpdateJan 2019 NewsletterPDF
2018DecemberMonthly UpdateDec 2018 NewsletterPDF
2018NovemberMonthly UpdateNov 2018 NewsletterPDF
2018OctoberMonthly UpdateOct 2018 NewsletterPDF
2018SeptemberMonthly UpdateSep 2018 NewsletterPDF
2018AugustMonthly UpdateAug 2018 NewsletterPDF
2018JulyMonthly UpdateJul 2018 NewsletterPDF
2018JuneMonthly UpdateJun 2018 NewsletterPDF
2018MayMonthly UpdateMay 2018 NewsletterPDF
2018AprilMonthly UpdateApr 2018 NewsletterPDF
2018MarchMonthly UpdateMar 2018 NewsletterPDF
2018FebruaryMonthly UpdateFeb 2018 NewsletterPDF
2018JanuaryMonthly UpdateJan 2018 NewsletterPDF
2017DecemberMonthly UpdateDec 2017 NewsletterPDF
2017NovemberMonthly UpdateNov 2017 NewsletterPDF
2017OctoberMonthly UpdateOct 2017 NewsletterPDF
2017SeptemberMonthly UpdateSep 2017 NewsletterPDF
2017AugustMonthly UpdateAug 2017 NewsletterPDF
2017JulyMonthly UpdateJul 2017 NewsletterPDF
2017JuneMonthly UpdateJun 2017 NewsletterPDF
2017MayMonthly UpdateMay 2017 NewsletterPDF
2017AprilMonthly UpdateApr 2017 NewsletterPDF
2017MarchMonthly UpdateMar 2017 NewsletterPDF
2017FebruaryMonthly UpdateFeb 2017 NewsletterPDF
2017JanuaryMonthly UpdateJan 2017 NewsletterPDF
2016DecemberMonthly UpdateDec 2016 NewsletterPDF
2016NovemberMonthly UpdateNov 2016 NewsletterPDF
2016SeptemberMonthly UpdateSep 2016 NewsletterPDF
2018NovemberSpecial UpdateNov 2018 Special NewsletterPDF
2018DecemberSpecial UpdateDec 2018 Special NewsletterPDF
2018MarchSpecial UpdateMar 2018 Special NewsletterPDF

New Users

Before log in credentials can be issued, all new CCHMIS AWARDS users must complete the CARES Collaborative HMIS New User Training Series below, and submit the documentation to Bill Robson.

Completion of ALL of the following is required.

If you would like to schedule a training for yourself or your agency/program outside of the available dates for the remote training please contact Bill Robson at

Also you are welcome to watch the videos below and take the quizzes to complete your training at any time.

All new users must watch the Part 1 AND Part 2 videos:

And then ONE of the Part 3 videos (as per instructions):