Your success matters to us.

We hope you find the instructional documents and video tutorials below to be helpful.
Please feel free to email us with any questions, comments, or concerns you may have – or use one of our new online forms (see below) to send us your thoughts.

Training Feedback Form

View a training video?  Attend an in-house session?  Let us know what you thought with this anonymous form.

Training Request Form

Having trouble with HMIS?  Want more training on something HMIS-related?  Let us know with this anonymous form.

All Users

View instructional videos and documents on specific topics below:

CategoryTitle of ResourceResource TypeDate Added/UpdatedCreated By
Annual Review2019 Annual User Review TrainingYouTube / Vimeo2019.02CRHMIS
Data QualityHMIS DQ: Part 1 - Why DQ MattersPDF2018.08CRHMIS
Data QualityHMIS DQ: Part 2 - Common Causes of Poor DQPDF2018.08CRHMIS
Data QualityHMIS DQ: Part 3 - Addressing and Improving Poor DQPDF2018.08CRHMIS
Data QualityHMIS DQ: Part 4 - More Ways to Improve DQPDF2018.09CRHMIS
Data Collection, Entry, and EditingDates in AWARDSPDF2018.05CRHMIS
Data Collection, Entry, and EditingHMIS User GuidePDF2018.10CRHMIS
Data Collection, Entry, and EditingRecording Housing Move-In DatePDF2018.02CRHMIS
Data Collection, Entry, and EditingWorking with Household CompositionPDF2018.03CRHMIS
Data Collection, Entry, and EditingUpdating the Records of Discharged ClientsPDF2018.07CRHMIS
Data QualityAWARDS HMIS DQ ReportPDF2018.10CRHMIS
Data QualityView the AWARDS HMIS DQ ReportYouTube / Vimeo2017.05CRHMIS
Data Collection, Entry, and EditingHMIS Data Collection - The Five W'sPDF2017.12CRHMIS
Data Collection, Entry, and EditingWhat to Use instead of 'Other' as a Client DestinationPDF2017.12CRHMIS
Data Collection, Entry, and EditingPrinting Progress NotesPDF2017.12CRHMIS
Data Collection, Entry, and EditingMoving Clients Between BedsPDF2017.12CRHMIS
Data Collection, Entry, and EditingUndo a Discharge RecordPDF2017.12CRHMIS
Data Collection, Entry, and EditingUpdate an Admission RecordPDF2017.12CRHMIS
Data Collection, Entry, and EditingWhere to Update Required Client InformationPDF2017.12CRHMIS
Data Collection, Entry, and EditingUpdate a Discharge RecordPDF2017.12CRHMIS
User SettingsSetting Security DetailsPDF2017.10CRHMIS
AWARDS FunctionAWARDS Inline DetailYouTube / Vimeo2017.08CRHMIS
AWARDS FunctionAWARDS Menu Fly-OutsPDF2019.01Foothold Technology/AWARDS
AWARDS FunctionAWARDS Menu Fly-OutsVideo2017.10Foothold Technology/AWARDS
ReportingBookmarking Frequently Used ReportsPDF2017.12CRHMIS
ReportingExport and Upload Your CoC APR From AWARDS Into SageYoutube / Vimeo2017.05CRHMIS
ReportingUnderstanding the CoC APRPDF2017.10CRHMIS
ReportingSupervisory Tool - Service Contacts ReportsPDF2017.10CRHMIS
RHYUploading Youth Data - FYSB WebinarVideo2017.10FYSB
RHYBasic Center Program (BCP) Data Collection - FYSB WebinarVideo2017.09FYSB
RHYStreet Outreach Program (SOP) Data Collection - FYSB WebinarVideo2017.10FYSB

New Users

Before log in credentials can be issued, all new CRHMIS AWARDS users must complete the CARES Regional HMIS New User Training Series below, and submit the documentation to Bill Robson.

Completion of ALL of the following is required.

All new users must watch the Part 1 AND Part 2 videos:

Part 1: Policies and Procedures (YOUTUBE / VIMEO)

Part 2: AWARDS Navigation (YOUTUBE / VIMEO)

And then ONE of the Part 3 videos (as per instructions):

Part 3a: CoC/ESG/STEHP Funded Projects (YOUTUBE / VIMEO) OR Part 3b: Outreach Projects (YOUTUBE / VIMEO)

Both documents must be filled out and submitted.

User Account Request Form

2019 User Agreement