Coronavirus (COVID-19): Interim Federal guidance, recommended protocols, and programmatic response Learn More ➝

Coronavirus (COVID-19) Guidance

for Homeless Service Providers

This interim guidance is based on information that has been provided by Federal agencies on Coronavirus Disease 2019 (COVID-19), recommended protocols, and examples of homeless service provider response to delivering services in the wake of the virus. CARES will update this guidance as new information becomes available.

Emergency Solutions Grant (ESG) CARES Act Funding
Regulations & Vouchering

Slides: ESG-CV Regulations & Vouchering PowerPoint Presentation

Watch Zoom Recorded Session Below

View Troy Presentation slides below

Watch Zoom Recorded Session Below

View Schenectady Presentation Slides Below

Zoom Recorded Session Coming Soon

View Columbia Presentation Slides Below

Zoom Recorded Session Coming Soon

View Albany Presentation Slides Below

Federal Guidance

HUD: Non-Congregate Approaches to Sheltering for COVID-19 Homeless Response

approaches to shletering during COVID-19

HUD: Directing CoCs to COVID-19 Guidance

CDC: Interim Guidance for Homeless Service Providers to Plan and respond to Coronavirus Disease 2019 (COVID-19)

State Guidance

OTDA: Guidance for Operators of Facilities Providing Housing to Individuals who are Homeless and Supportive Housing, or Organizations Making Referrals to Such Facilities

Example Public Notices

Additional Resources:

1. OTDA: Notice Certification Period 3 Month Extension for SNAP or TA/MA/SNAP Benefits

2. OTDA: Notice to Simplify and Streamline Benefits Administration

3. OMH: FAQ for Supportive Housing COVID-19 Response

4. DOH: Updated Protocols for Personnel in Healthcare and Other Direct Care Settings to Return to Work Following COVID-19 Exposure or Infection

State Housing Memorandums

Unemployment Income Benefits Updates & Information

1. NYS DOL Extends Office Hours for Unemployment Claims

2. Step by Step Instructions for Filling an Unemployment Claim Online

3. FAQ: Enhanced Unemployment Insurance Benefits and Pandemic Assistance

4. Flow Chart: Enhanced Unemployment Insurance Benefits and Pandemic Assistance

Telehealth & Managed Care Organization Updates

1. COVID-19 Telehealth Resource Guide

2. DOH Telephonic Services Medicaid Update

3. Use of Telemental Health for People Affected by the Disaster Emergency

4. Use of Telehealth for People Served by OMH Licensed or Designated Programs Affected
by the Disaster Emergency

5. OMH Self Attestation Form

6. OASAS Telepractice Waiver

7. COVID-19 Telehealth Fact Sheet from the Center for Connected Health Policy

8. Centers for Medicare & Medicaid Services (CMS): Coverage and Payment Related to COVID-19 Medicare

Examples of Homeless Service Provider Response

Local Program Highlights

Within each Continuum of Care tab you will find public notices from homeless service providers within that geographic area.

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Southern Tier Entry to Program and Services (STEPS)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Albany County Coalition on Homelessness (ACCH)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Southern Tier Homeless Coalition (STHC)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Rensselaer County Homeless Services Collaborative (RCHSC)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Columbia Greene Housing Coalition (CGHC)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Franklin Essex Housing Coalition (FEHC)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Points North Housing Coalition (PNHC)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Saratoga North County Continuum of Care (SNC)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.

Rockland County Continuum of Care (RCCC)

If you would like your agency’s public notice regarding programmatic response to COVID-19 to be posted to this page, please email Erin Reale a copy of any updates on agency letterhead.