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Before being assigned a username and password to the AWARDS CRHMIS database you must watch this video, complete the HMIS New User Quiz, and submit the following to the CARES HMIS team: Written permission from your supervisor indicating which programs you should have access to in AWARDS, a screen shot of your quiz results, and a signed copy of the 2017 User Agreement which can be found on our HMIS User Resources Page.

HMIS New User Training

HMIS New User Quiz

Electronic Waiting Lists This will download automatically to your computer. File size is 70 mb.

Training Schedules and Registration

CARES offers regular training for the AWARDS Homeless Management Information System (HMIS) software.  This training also encompasses policy and regulations required to complete the intake, discharge, and file management duties of the HMIS program.

All users are required to attend the HMIS Beginner’s Training prior to being granted access to the system.  Beginner, intermediate, and ongoing user-group training is available at least once monthly on-line and also in person at our Albany office. In order to participate, all trainees must register by 5pm the evening before training.

Please register via our Upcoming Events tab on the home page or click here:

Instructional Documents

Create a report identifying missing data elements
Running the HMIS Point-in-Time (PIT) Report

Recorded Training Sessions


Viewing the HMIS Data Quality Report in AWARDS

Click here to learn how to pull and view the new HMIS Data Quality Report


Annual Assessments

Click here to watch the tutorial on how to update a client’s facesheet with an Annual Assessment


Export and Upload Your CoC APR From AWARDS Into Sage

Please download/read the Sage APR Guidebook prior to submitting your APR

Click here to learn how to export your CoC APR CSV file from AWARDS and upload it to Sage


STEHP Reporting

Click here to open our STEHP Resources section in a separate tab.

STEHP Reporting from CARES, Inc. on Vimeo.

Service Plans

Service Plan Training from CARES, Inc. on Vimeo.

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