CCHMIS Users: Your success matters to us!

We hope you find the instructional documents and video tutorials below to be helpful.
Please feel free to with any questions, comments, or concerns you may have – or use one of our online forms to send us your thoughts.

New HMIS Users

We have switched our online training platform. To gain access to our new online training please have a Supervisor or HMIS Agency Administrator complete the New User Account Request form located here.  You will receive access to our trainings within one business day of us receiving the form.  If you submit the New User Account Request form yourself it will delay your access to the training (If you are the only HMIS User at your agency you may submit the form yourself)

*If you started the training on our old platform please reach out to Bill (wrobson@caresny.org) for access to the training*

Coordinated Entry Access

If users also need access to the Coordinated Entry System, in addition to the steps above, the user must complete and submit the Coordinated Entry Access Request form.

There are two required pieces of documentation for new users after they complete the training.  The first is the New User Agreement eForm which is a written agreement that binds the user to the rules and polices of the CCHMIS.  The second is the User Account Request eForm which informs the CCHMIS System Administrator on what user account permissions are needed for the new user.

If you have questions about the HMIS New User Trainings, please feel free to reach out Bill Robson.

CategoryTitle of ResourceDate Added/UpdatedCreated By
Data CollectionHMIS User Guide [PDF]2021.08CCHMIS
HouseholdsAdd a New Household Member To an Existing Household [PDF]2019.09CRHMIS
HouseholdsEdit Household Member Information [PDF]2019.09CRHMIS
HouseholdsAdd Another Household Member at Admission [PDF]2019.09CRHMIS
HouseholdsWorking with Household Composition [PDF]2018.03CRHMIS
DatesDates in AWARDS [PDF]2018.05CRHMIS
DatesRecording Housing Move-In Date [PDF]2018.02CRHMIS
UpdatesMoving Clients Between Beds [PDF]2017.12CRHMIS
UpdatesUpdate an Admission Record [PDF]2017.12CRHMIS
UpdatesWhere to Update Required Client Information [PDF]2017.12CRHMIS
UpdatesUpdating the Records of Discharged Clients [PDF]2018.07CRHMIS
DischargesWhat to Use instead of 'Other' as a Client Destination [PDF]2017.12CRHMIS
DischargesUndo a Discharge Record [PDF]2017.12CRHMIS
Progress NotesPrinting Progress Notes [PDF]2017.12CRHMIS
Data CollectionUniversal Data Elements - Rationales for Collection (Sept 2019) [PDF]2019.09CRHMIS
Data CollectionUniversal Data Elements - Rationales for Collection (Why do we collect this information?) [PDF]2019.06CRHMIS
Data CollectionHMIS Data Collection - The Five W's [PDF]2017.12CRHMIS
AWARDS OverviewSetting Security Details [PDF]2017.1CRHMIS
AWARDS OverviewAWARDS Menu Fly-Outs [PDF]2019.01Foothold Technology/AWARDS
Data QualityHMIS DQ: Part 1 - Why DQ Matters [PDF]2018.08CRHMIS
Data QualityHMIS DQ: Part 2 - Common Causes of Poor DQ [PDF]2018.08CRHMIS
Data QualityHMIS DQ: Part 3 - Addressing and Improving Poor DQ [PDF]2018.08CRHMIS
Data QualityHMIS DQ: Part 4 - More Ways to Improve DQ [PDF]2018.09CRHMIS
Reports AWARDS HMIS DQ Report [PDF]2018.1CRHMIS
ReportsSupervisory Tool - Service Contacts Reports [PDF]2017.1CRHMIS
ReportsBookmarking Frequently Used Reports [PDF]2017.12CRHMIS
ReportsUnderstanding the CoC APR [PDF]2017.1CRHMIS

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YearMonthTypeDownload Newsletter
2020-12DecemberSpecial UpdateDecember 2020 HMIS ESG CV Newsletter (PDF)
2020-10OctoberMonthly UpdateOctober 2020 Newsletter (PDF)
2020-09SeptemberMonthly UpdateSeptember 2020 Newsletter (PDF)
2020-07July-AugustMonthly UpdateJuly-August 2020 Newsletter (PDF)
2020-06JuneMonthly UpdateJune 2020 Newsletter (PDF)
2020-03MarchMonthly UpdateMarch 2020 Newsletter (PDF)
2020-02FebruaryMonthly UpdateFeb 2020 Newsletter (PDF)
2020-01JanuaryMonthly UpdateJan 2020 Newsletter (PDF)
2019-12DecemberMonthly UpdateDec 2019 Newsletter (PDF)
2019-11NovemberMonthly UpdateNov 2019 Newsletter (PDF)
2019-10OctoberMonthly UpdateOct 2019 Newsletter (PDF)
2019-09SeptemberMonthly UpdateSep 2019 Newsletter (PDF)
2019-08AugustMonthly UpdateAug 2019 Newsletter (PDF)
2019-07JulyMonthly UpdateJul 2019 Newsletter (PDF)
2019-06JuneMonthly UpdateJun 2019 Newsletter (PDF)
2019-05MayMonthly UpdateMay 2019 Newsletter (PDF)
2019-04AprilMonthly UpdateApr 2019 Newsletter (PDF)
2019-03MarchMonthly UpdateMar 2019 Newsletter (PDF)
2019-02FebruaryMonthly UpdateFeb 2019 Newsletter (PDF)
2019-01JanuaryMonthly UpdateJan 2019 Newsletter (PDF)
2018-12DecemberSpecial UpdateDec 2018 Special Newsletter (PDF)
2018-12DecemberMonthly UpdateDec 2018 Newsletter (PDF)
2018-11NovemberSpecial UpdateNov 2018 Special Newsletter (PDF)
2018-11NovemberMonthly UpdateNov 2018 Newsletter (PDF)
2018-10OctoberMonthly UpdateOct 2018 Newsletter (PDF)
2018-09SeptemberMonthly UpdateSep 2018 Newsletter (PDF)
2018-08AugustMonthly UpdateAug 2018 Newsletter (PDF)
2018-07JulyMonthly UpdateJul 2018 Newsletter (PDF)
2018-06JuneMonthly UpdateJun 2018 Newsletter (PDF)
2018-05MayMonthly UpdateMay 2018 Newsletter (PDF)
2018-04AprilMonthly UpdateApr 2018 Newsletter (PDF)
2018-03MarchSpecial UpdateMar 2018 Special Newsletter (PDF)
2018-03MarchMonthly UpdateMar 2018 Newsletter (PDF)
2018-02FebruaryMonthly UpdateFeb 2018 Newsletter (PDF)
2018-01JanuaryMonthly UpdateJan 2018 Newsletter (PDF)
2017-12DecemberMonthly UpdateDec 2017 Newsletter (PDF)
2017-11NovemberMonthly UpdateNov 2017 Newsletter (PDF)
2017-10OctoberMonthly UpdateOct 2017 Newsletter (PDF)
2017-09SeptemberMonthly UpdateSep 2017 Newsletter (PDF)
2017-08AugustMonthly UpdateAug 2017 Newsletter (PDF)
2017-07JulyMonthly UpdateJul 2017 Newsletter (PDF)
2017-06JuneMonthly UpdateJun 2017 Newsletter (PDF)
2017-05MayMonthly UpdateMay 2017 Newsletter (PDF)
2017-04AprilMonthly UpdateApr 2017 Newsletter (PDF)
2017-03MarchMonthly UpdateMar 2017 Newsletter (PDF)
2017-02FebruaryMonthly UpdateFeb 2017 Newsletter (PDF)
2017-01JanuaryMonthly UpdateJan 2017 Newsletter (PDF)